Update: In case there was any doubt, this was an April fool’s joke.
Recently, my brother and his wife were put through quite an ordeal at the hands of the airline company JetBlue. I am posting this on behalf of my sister-in-law, who wants people to know that the JetBlue “Customer Bill of Rights” is not all it’s cracked up to be. Here it is, in her own words:
Dear would-be JetBlue customers:
I have not blogged in awhile, mainly because Real Life™ has been really busy lately. My new job has been quite fulfilling, and freelancing work has also been going well (write-ups forthcoming). In that regard, I have no complaints. Regretfully, I am writing to inform you that LogoMaid is a business comprised of thieves and people who provide really poor customer service.
As a freelancer, you will inevitably receive the occasional vague, obscure, or otherwise secretive request for proposal also known in “the biz” as an RFP. In an ideal RFP, the prospective client divulges enough information about a potential project in order for you to respond with an appropriate price estimate. At the very least, this is project scope, budget and timeline.